Course curriculum

  • 1

    Course Overview

  • 2

    What is Business Analysis?

    • Definition of Business Analysis

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    • Development of Business Analysis

    • Business Change Lifecycle

    • Scope of Business Analysis Work

    • Business Analysis Principles

    • Business Analyst Roles , Rainbow Exercise #1 , Rainbow Exercise #2
  • 3

    Competencies of Business Analyst

    • Definition of Competency

    • T-Shaped Competencies

    • Business Analyst Competencies

    • Ways of Developing Competencies , Rainbow Exercise #3
  • 4

    The Strategic Context of Business Analysis

    • Business Analysis and the Strategic Context

    • PESTLE Analysis

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    • VMOST Technique

    • Performance Measurement Elements

    • SWOT Analysis

    • Strategy Execution , Rainbow Exercise #4
  • 5

    Business Analysis Framework

    • Rainbow Exercise #5
  • 6

    Investigating the business situation

    • Introduction

    • Investigation Techniques

    • Recording Business Situation , Rainbow Exercise #6
  • 7

    Analysing and Managing Stakeholders

    • Identify stakeholder categories

    • Analysing stakeholders

    • Stakeholder responsibilities using RACI , Rainbow Exercise #7
  • 8

    Improving Business Services and Processes

    • Business process hierarchy - Part 1

    • Techniques used at enterprise level processes

    • Aspects of the event response level

    • Aspects of the actor-task level

    • Analysis of the as-is process model

    • Generic approaches to improving business processes

    • Customer journey maps , Rainbow Exercise #8
  • 9

    Defining the solution

    • The gap analysis process

    • Formulating options

    • The design thinking , Rainbow Exercise #9

    • The gap analysis process
  • 10

    Making the business case

    • The business case in the project lifecycle

    • Feasibility Study (Assessment)

    • Structure of a business case

    • Cost-Benefit Analysis

    • Impact Assessment

    • Risk Assessment

    • Investment Appraisal
  • 11

    Establishing the requirements

    • Introduction

    • The requirements engineering framework

    • Types of Requirements

    • Requirements Elicitation

    • Requirements Analysis , Rainbow Exercise #11
  • 12

    Documenting and modelling requirements

    • Requirements documentation

    • Modelling Requirements (Diagramatic Documentation)

    • The Business Requirements Document (BRD) , Rainbow Exercise #12 , Rainbow Exercise #13
  • 13

    Validating and Managing Requirements

    • Requirements Validation

    • Requirements Management
  • 14

    Delivering the requirements

    • Types of delivery lifecycle

    • Advantages and disadvantages of the lifecycles
  • 15

    Delivering the business solution

    • Role of the business analyst in the business change lifecycle

    • Approaches used in the implementation stage

    • Benefit Management Process , Rainbow Exercise #15
  • 16

    Case Study

    • BCS Foundation - Case Study Exercises BBL
  • 17

    Practice Exam

    • BCS Foundation V4.0 Specimen Paper - BBL
  • 18

    Courseware

    • BCS Foundation Certificate in BA V4.0 - Courseware - BBL