Course curriculum

  • 1

    You're on the waitlist!

    • A message from your instructor
  • 2

    Course overview

    • Course Overview
  • 3

    Understanding the Strategic Context, VMOST Technique, Performance Measurements

    • Understanding Strategic Context

    • VMOST Technique

    • Performance Measurements
  • 4

    Resource Audit, Balanced Business Scorecard, Porter's Five Forces Analysis

    • Resource Audit

    • Balanced Business Scorecard

    • Porter's Five Forces Analysis
  • 5

    PESTLE Analysis, SWOT Analysis, Linking all Together

    • PESTLE Analysis

    • SWOT Analysis

    • Linking all Together
  • 6

    What are Stakeholders, Stakeholder Perspectives (CATWOE), Analyzing Stakeholders (Power-Interest Grid), Stakeholder Responsibility Matrix (RACAI Matrix)

    • What are Stakeholders

    • Stakeholder Perspectives (CATWOE)

    • Analyzing Stakeholders (Power-Interest Grid)

    • Stakeholder Responsibility Matrix (RACAI Matrix)
  • 7

    Background _Prior_ Research, Investigative Techniques, Interviews as Investigation Technique, Workshops as Investigation Technique

    • Background _Prior_ Research

    • Investigative Techniques

    • Interviews as Investigation Technique

    • Workshops as Investigation Technique
  • 8

    Observation as Investigation Technique, Scenario Analysis as Investigation Technique, Survey and Questionnaire as Investigation Technique

    • What is a Business Case?

    • Observation as Investigation Technique

    • Scenario Analysis as Investigation Technique

    • Document Analysis as Investigation Technique

    • Survey and Questionnaire as Investigation Technique
  • 9

    Customer Journey Map, Empathy Map, Mind Maps and Rich Pictures, What's Business Activity Model (BAM), BAM's Benefits, Activities, and Common Errors

    • Customer Journey Map

    • Empathy Map

    • Mind Maps and Rich Pictures

    • What's Business Activity Model (BAM)

    • BAM's Benefits, Activities, and Common Errors
  • 10

    Consensus BAM, Prioritization using BAM, TOM and POPIT, Design Thinking, Feasibility Assessment, What's is Business Case

    • Consensus BAM

    • Prioritization using BAM

    • TOM and POPIT

    • Design Thinking

    • Feasibility Assessment

    • What's is Business Case
  • 11

    Business Case - Introduction and Executive Summary, Business Case - Current Situation and Options Considered, Tangible Cost and Benefit, Intangible Costs and Benefits

    • Business Case - Introduction and Executive Summary

    • Business Case - Current Situation and Options Considered

    • Tangible Cost and Benefit

    • Intangible Costs and Benefits
  • 12

    Risk Assessment, Investment Appraisal, Impact Assessment, Recommendations and Appendices

    • Risk Assessment

    • Investment Appraisal

    • Impact Assessment

    • Recommendations and Appendices
  • 13

    Courseware

    • BCS Practitioner Certificate in BA Practice - Courseware

    • BA Practice - Exercise Workbook

    • Practice exam